For example, a unified port on a UCS 6248 Fabric Interconnect should be reconfigured on any port between 1 and 16. com. Step 3: On the Profile Management page, click Access Management. To do this, you must. These routers are optimized for aggregation of dense 10 Gigabit Ethernet and 100 Gigabit Ethernet connections. Backup and restore is primarily intended for RMA scenarios. 1) When an RMA is needed, the system will send a handoff email to the SR requester or Acknowledgment contact. Click “Next: Enter Address & Contacts Input the pickup address & contact details If your refund request is approved, Cisco Meraki will email you an RMA number and we will process your return. Enter view in order to verify that the backup was successfully scheduled. To cancel device registration, follow this procedure:When Automating Processes, Some Win Bigger Than Others. We continue to focus on the customer experience as we evolve the. Such services are subject. 2. WARR-3YR-HW-1YR-SW. To return a product, please follow the instructions below: Step 1 unused parts to Cisco in its original. In response to amirgolan. For deployments with more than five controllers, we recommend using CLM to register PAKs and install licenses. In addition to a higher capacity and. 5 Return Material Authorization. S3 or S4. Push the Template into a spare or RMA Router. Reboot the vEdge 2000 router. Users will start the RMA process on the Product Returns and Replacement tool Main Landing Page (2). Session ID: 2023-11-22:7cc96abb557de555709aeeb1 Player Element ID: performPlayer. Access to Cisco's Technical Assistance Center (TAC) will be available 24 hours a day, seven days a week for a period of 5 years from the end-of-sale date for hardware and operating system software issues and for a period of 3 years from the end-of-sale date for application software issues. Login to access services and support, change communication settings, and. If the shipper has a question regarding the contents of a product, please contact Cisco at environment@cisco. The upgrade program is now closed and replacement is supported via Cisco RMA process. Mismatches will prevent or delay the completion of the return process. Note: If you are in the USA, choose the preferred version of ACI software to be pre-loaded when you place the RMA request. Return Instructions. Partners go through extensive training to get certified by Cisco to sell authentic Cisco products. com. * Customer must provide serial number and. Note: Use the CSV file from step 1 to fill in all the values requested when the device template is attached. Note down the time at this point. RMA ย่อมาจากคำว่า“ Return Merchandise Authorization” คุณจะต้องมีหมายเลข RMA ก่อนที่จะส่งผลิตภัณฑ์ที่มีข้อบกพร่องกลับมาและทำการแก้ไขหรือเปลี่ยน. From Cisco factory when all new purchases include a Smart Account in an order. This document describes the process for obtaining and installing activation keys for a subset of Cisco® security products (former IronPort ® products only): Product Activation for Software Products (Initial Purchase, Follow-On, and Renewals)First make sure you have a full running configuration backup of the primary ASA (more system:running-config). Case Subject: Requesting RMA for (indicate failed hardware) Case Description: Provide the reason for submitting an RMA Request along with any supporting information such as CLI output, and the RMA Shipping info Attach any collected files by opening the newly created case and attach any supporting files. Disconnect all interfaces. Q. Customer's sole and exclusive remedy and the entire liability of Cisco and its suppliers under this limited warranty will be, at Cisco's or its service center's option, shipment of a replacement within the warranty period and according to the replacement process described in the warranty card (if any), or if no warranty card, as described on. The replacement switch is reconfigured, upgraded if necessary, and rebooted. Return Material Authorization Definition. Remove the SD card from the faulty device, and unrack the device. com account. Please follow the packaging instructions and shipping requirements provided on the RMA Process page. This new process is called “RMA front-end swap” because a contract is updated with the new part information at the beginning of the RMA process. com. We would like to show you a description here but the site won’t allow us. ASR 5500 Installation Guide -RMA Shipping Procedures. A replacement sales order will be created as well as a RMA. Note. docx 1 For Next Calendar Day and Next Business Day delivery, the RMA request must be created by 3:00 PM Local Depot Time for delivery on the Next Calendar Day or Business Day. 1 Cisco Systems, Inc. docx 1 For Next Calendar Day and Next Business Day delivery, the RMA request must be created by 3:00 PM Local Depot Time for delivery on the Next Calendar Day or Business Day. If your chassis is covered, they'll. As of approximately 1st November 2007 new products that were manufactured under Engineering Change Order (ECO) E097834 should be free of this problem. Step 1. Each Cisco Catalyst 9200 Series Switch comes with two stack ports located on the back panel of the switch to support the StackWise-160/80 architecture. Cisco hardware during the standard Return Material Authorization (RMA) process. Remove the old PIM. Bias-Free Language. (RMA) process; ActionsWhat happens if my warranty period expires during the RMA process? 10 Q. Options. reused on RMA router, please delete invalidated router from vManage. Shut down the peer link. Remove the SD card from the faulty device, and unrack the device. CISCO PUBLIC INFORMATION, meraki-rma-only-service. STACK-T4-3M. cisco. When using the RMA workflow with routers and switches, the software image, configuration, and license are restored from the failed device to the replacement device. Cisco vWAAS Bundled Image Upgrade for ENCS 5400 Series , with RMA Process for Cisco EOS/EOL WAVE Devices Describes how to install vWAAS on ENCS 5400 Series and how to use RMA process for WAVE devices. This "Assert failure" is almost certainly a software defect. Backup and Restore is not Configuration Import/Export Smart Net Total Care Portal. Press 5 from 1 st menu, 2 from 2 nd menu, 3 from 3 rd menu and 3 again from 4 th menu. Once we had the equipment back, we would have to charge you, in. For a DOA RMA: A new unit will be shipped from the Juniper manufacturing facility within two (2) business days; The defective product must be returned within ten (10) days from receipt of the replacement unit;During the Discovery process, Cisco DNA Center assigns a role to each of the discovered devices. This means the. This document describes the process for obtaining and installing activation keys for a subset of Cisco® security products (former IronPort ® products only): Product Activation for Software Products (Initial Purchase, Follow-On, and Renewals)If you experience an issue during the process of rehosting licenses from a failed product, open a case inSupport Case Manager (SCM). The switch shows as unreachable. Customer's sole and exclusive remedy and the entire liability of Cisco and its suppliers under this limited warranty will be, at Cisco's or its service center's option, shipment of a replacement within the warranty period and according to the replacement process described in the warranty card (or if no warranty card, as described on the Cisco. Appliance Serial Number (required)Users of Cisco's PRR (Product Returns and Replacement) tool will notice some minor changes to the layout and naming of certain fields in the "Site Information" page, starting on November 18th, 2019. The parts contained in this shipment are replacement parts provided under Cisco Systems Advance Replacement Service. It’s the first part of the process of returning a product to a business to receive a refund, replacement, or repair. Buy or Renew. First select a person at your organization to administer the portal. Complete these steps to install and configure the new supervisor: Install the new supervisor in the chassis and, in case the supervisor uplinks are used for VSL, connect them physically. 2. Choose the appropriate File Transfer command, either Between Local PC and Flash or Between Remote Server and Flash. 1. 1. Cisco’s RMA numbers begin with a “600. Click Add . When your device is taken off the inventory, shipped elsewhere for redeployment or returned to Cisco for replacement using the return merchandise authorization (RMA) process, you can use the de-register option to cancel the registration on your device. Enter RMA # Input the. Guided workflow allows for automated troubleshooting cases (non-RMA) and RMA creation process for Service Requests (SR) opened for Cisco products. Track the shipment status of your Cisco parts here. 6. Cisco Wide Area Application Services Command Reference (Software Version 6. Ifusinganon-Ciscoshippingcartonandpackingmaterial. The Cisco Refresh (Certified Remanufactured) program supports our purpose and helps you do the same. Return Material Authorization (RMA) Function a) Offline Device and Unable to Provide the Required Credentials, use the RMA Process 11. Remove the SD card from the faulty device, and unrack the device. 2) When you click on the "Complete your RMA button" in the email, it will take you to a review & submit page on the RMA tool. Learn how to return Cisco equipment with an RMA, who to contact for support, and how to remove data from your product. 1. After you reimage, you can change it to Platform mode. This person will register for portal access first, becoming the delegated administrator. Please follow the packaging instructions and shipping requirements provided on the RMA Process page. com. It is targeted for service providers and Cisco partners who need to manage multiple customer accounts through a single. Return material authorization (RMA) is an arrangement in which the supplier of a good or product agrees to have a customer ship the item back to them in exchange for a refund or credit due to a product defect or malfunction. 2. The replacement switch is reconfigured, upgraded if necessary, and rebooted. Information to submit at the start of the RMA process for a failed disk. US/CAN I 5am-5pm Pacific. Cisco. ˘ ˇ ˇ ˆ ˙ ˆ ˇ ˙ %& ’ ( ˆ ˛ ˜ ˙ ˇ ˇ ˛ ˙ ˆ < ˚ ˛4. Check the current status of services and components for Cisco's cloud-based Webex, Security and IoT offerings. The URL for PRR is:. 1. Only Cisco manufactured and branded equipment is supported via this program. Cisco does not accept Destroyed, Stolen, or Scrapped Products as a part of Cisco’s RMA process for Advance Replacements. (RMA) process, try the following: Try the device on a different display screen. My manager has assigned me to take care of the RMA process for 1…Secure your industrial network with our latest offers. Perform a software reset. If you purchased through a Cisco Meraki reseller, your refund will be issued by that reseller. With Cisco Refresh, you can get the quality products you expect. Bias-Free Language. During CSP device replacement. Irrespective of the vPC role, the other side keeps the vPC link up since these steps lead to a dual active scenario. 1. Step 2. How do I make a request for an RMA and/or if I have questions about the request process? A. Today, when a part is returned via the RMA process, the service contracts are updated at the moment that the replacement part is shipped to the customer or partner. Step 5: select the new device as replacement one and start the workflow. Cisco Meraki can replace a defective device through the RMA process. 09-10-2014 12:31 AM. Clear, but how do we add the newly shipped RMA device into the inventory when you suffer a device failure!?The Cisco Support APIs remove barriers to enterprise automation and can help end users shorten sales cycles and reduce operating expenses. Push the template into a spare or RMA router. Q. 3. Partners and some customers with a direct purchasing relationship use Cisco Commerce for quotes, configuring, pricing and ordering. Under the terms and conditions of Cisco Systems RMA policy the replaced parts must be returned to Cisco Systems for analysis within ten (10) days to allow Cisco Systems to continue to improve the quality and reliability of the. RMA Packaging Guidelines - April 2020 Page 1 Customer Return Packaging Guidelines for Service and Product RMAs Condition The complete product, including its components, must be returned to Cisco in the same condition in which it was removed from the end user network and properly packaged to prevent damage in transit. High network availability is a mission-critical requirement within large enterprise and service provider networks. Track the status of an RMA that is open, closed, or cancelled here. Contents General. warranty period and according to the replacement process described in the warranty card (or if no warranty card, as described on the Cisco Product Warranties web page. Note: Customers in USA can choose the preferred version of ACI software to be pre-loaded when placing the RMA request. Back Up Device Configuration from Failed Device. Cisco recommends replacing the suspect LC hardware (8-10GBE). Haga clic en "Cambiar a búsqueda avanzada" para visualizar los campos de búsqueda. For the Key Pair, click New . Neighbor zone: One of the Expressway's configured external neighbor zones, or a DNS or ENUM. On the FMC, navigate to System > Health > Events and check the status of the Smart License Monitor module for errors. Hardware and software order overview. Open a service request to talk to a Cisco TAC engineer or use Cisco. When you need technical assistance, you can resolve issues quickly using the resources and tools. Cisco Meraki can replace a defective device through the. 1. Dial Plan and Call Processing. Phone: 61 2 8446 3411 (Option 4 ). Push exactly same interface and routing configuration to this FTD and wait proceed with cutover. How to Buy Product Returns & Replacements (RMA) Create a RMA Order and return failed hardware. From the new switch console run the command "setup-clean-config. CDW. Step 2. 3. Session ID: 2023-11-19:1b92ef6eaadd79cd3e22b65 Player Element ID: performPlayer. Fig 1. The TAC engineer will hand you off to the logistics team, who will generate an RMA number for you. Backup and Restore is for Disaster Recovery/RMA. 4. If your refund request is approved, Cisco Meraki will email you an RMA number and we will process your return. • All return requests for HWW have to be submitted via online Returns tool, select HWW (2-Tier Only) Or write to ap-returns@cisco. Backup the Current Configuration. Figure 3 shows the stack port location. Replacement, Repair or Refund Procedure for Hardware: Cisco or its service center will use commercially reasonable efforts to ship a replacement part for delivery within fifteen (15) working days after receipt of the defective product at Cisco's site. RMA Replacement of the Cisco RP3 Module. Most mail-order businesses have a policy concerning returns. scope server x/y -> scope memory-array x -> show stats history memory-array-env-stats detail. Users will start the RMA process on the Product Returns and. This document describes the software activation and feature licensing process for Cisco software on Cisco 890, 880, and 860 Integrated Services Routers. The 4 Step RMA Creation Process Entering an RMA Support Key Features ‘Know Me’ – When you login, you will be presented with your RMA history within the last 30 days and. Hardware replacement: Cisco or its service center will use commercially reasonable efforts to ship a replacement part for delivery within 10 working days after receipt of the defective product at Cisco’s site. 2960X model is covered under "Cisco Enhanced Limited Lifetime Hardware Warranty". Step 4: Track Status. You are responsible for the returned parts until we receive them, including any. If cisco RMA due to failure you can install in the same chassis cisco will change automatically, but if you installing new chassis ( may be contact cisco) BB **. RMA stands for “return material authorization”, and it is permission for you to return a product back to the supplier. rma Once TAC has determined the product to be DOA and eligible for new product, a request for a replacement and Returns Material Authorization (RMA) will be submitted. Step 4: On the Access tab, under Services & Support, click Add Access. I would like to understand more about the RMA process of Meraki for equipment that are fully covered. I have this problem too. However, in order to satisfy all stakeholders and minimize both downtime and cost, troubleshooting must be done to determine if an RMA is the correct path to follow. Step 1. We do it by providing and managing a comprehensive set of systems, tools and processes that meet Cisco’s guidelines. Restrictions. Step 1. If we initiated an RMA process and have received a new router as a replacement, you need to upload the updated version of the authorized vEdge serial number file to the NMS. IMPORTANT: If you or the organization you. Upgrades and Replacement of RMA Servers and Fabric Interconnects Upgrade of RMA Server. 2. com account or RMA # & Email address. Purpose and scope. in the KVM screen, select the Macros option (on top left) > Manage > New > F6 > Add. This guide is to assist in the standard steps required to return a service RMA part to Cisco from APAC location using the Cisco POWR Tool. Organizations with highly mature operations embrace automation – giving them greater adaptability, resilience, and agility. 3. Cisco vWAAS Bundled Image Upgrade for ENCS 5400-W Series, with RMA Process for Cisco EOS/EOL WAVE Devices RMA Process for Cisco WAVE Devices Figure 1 Product Returns & Replacement (RMA) Page Step 2 From the Search drop-down list, choose one of the following search options: † Company Name † Order Number † Product Name †. They are vital to identify the best TAC team to handle your request and receive the fastest response to your case. sent to wwrl-emea-returns@cisco. The screenshot below shows how the email will look like. Step 2: Click the profile button, and then select Manage Profile. Follow the steps below to complete your portal setup, starting with registering for portal access. The Cisco Smart Net Total Care™ (SNTC) Portal is a part of Cisco’s Smart Services portfolio that combines Cisco’s industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the Software as a Service (SaaS) model. Product Information View product descriptions, notes and more. Step 3: From the inventory drop-down list, choose Marked for replacement. Execute the show diag command as seen below to check the 800 TAN number and deviation number. Nothing out of the ordinary. It is important to provide the required information to the Cisco support engineers when you request an RMA. A. In addition to these User Interface (UI) formatting changes, there has been additional validation steps built into the address data entry process. 2. Cisco ASR 9000 Series Aggregation Services Routers offer one of the industry’s highest-capacity Carrier Ethernet platforms. update ASA software to same version as the primary ASA. , electrical services, internal cabling. Hardware replacement: Cisco or its service center will use commercially reasonable efforts to ship a replacement part within 10 working days after receipt of the RMAconfiguration on the active between all the members in the stack. 5: During downtime, just swap cables from current primary FTD (the only member alive in HA pair) to new FTD. We have reviewed all Cisco IOS command line interface (CLI) commands, and have removed commands that provide limited value to customers during normal device operation, but. I have following the "Replace a Faulty Device" section in the 2. However, after a customer has returned a product to Cisco, Cisco takes the following general measures, as part of Cisco’s internal repair and disposal processes for such products: Memory For Cisco products with memory, Cisco will clear and reset the nonvolatile random-access memory (NVRAM). copy AnyConnect profiles (the . Know your Web UI; Cohosting of NDFC Managed mode with Nexus Dashboard Insights; Know your Web UI. 1) When an RMA is needed, the system will send a handoff email to the SR requester or Acknowledgment contact. Go into the current device in the FMC, change the management ip address. In this video I explain what an RMA is, the different types of RMAs, and the lifecycle of an RMA. 170 West Tasman Drive. Transfer Policy Software is not transferable unless (A) applicable law requires it, (B) the applicable license terms expressly permit it, or (C) the transfer is an Authorized Transfer. com. 3. Find your Transaction History 12. Find your Transaction History 12. 06-30-2013 01:05 AM. Under the terms and conditions of Cisco Systems RMA policy the replaced parts must be returned to Cisco Systems for analysis within ten (10) days to allow Cisco Systems to continue to improve the quality and reliability of the product. 3 - Manage Your Inventory [Cisco DNA Center] - Cisco) but am not able to replace the switch. The first step of the process is getting an RMA number. Package Parts: Parts should be packaged per Cisco’s. This contract updating process was known as the “RMA back-end swap” process. After a few mishaps I figured that this basic config involves: - Recover-config and reboot - Enter the correct management address, subnet, VLAN tag, LAG parameters as the former primary unit and the rest can be garbage? -> reboot - Login and enter: config interface address redund. ** If the SMU type is Process Restart: upon activiation of the SMU, the sata_fpd process restarts on the router. 4. Returns and Resolutions Team Phone:1 800 553-6387 Email: cs-returns@cisco. If you purchased through a Cisco Meraki. In case of a faulty equipment, does Cisco Meraki ship the replacement to the end customer free of charge to the end customer?Cisco partners have you covered. Place the shipping label on the outside of the carton. COM. Provision the phone in the Cisco Unified Communications Manager database using any accepted provisioning method. 1800-553-6387. Cisco uses only approved partners to deliver service parts and labor to your site. Cisco Secure Client 4. The parts contained in this shipment are replacement parts provided under Cisco Systems Advance Replacement Service. In order to add a RADIUS server, navigate to Security > RADIUS > Authentication. n Media traverses the Expressway solution and is relayed between endpoints directly; all media is encrypted between the. If. Cisco's Customer Recycling Solutions offers the following benefits: Equipment returned to Cisco is disposed of in an environmentally safe manner. For the Normal RMA( Non-DOA ) return, customer should use their appointed forwarder to ship the RMA items back to DHL China by shipping terms of Delivered at Place (DAP). Customers may: Add a new support contract to hardware (including OS software) and application software for up to one (1) year from the EOS date, provided the contract end date does not exceed LDOS. Device roles are used to identify and group devices and to determine a device's placement on the network topology map in the Topology tool. import any third party certificates to the standby ASA. This is due to the fact that software level memory corruption has occurred. m. Call CiSCO Customer Service to explain the issue and request an RMA number. Cisco does not accept Destroyed, Stolen, or Scrapped Products as a part of Cisco’s RMA process for Advance Replacements. ˘ ˇ ˆ ˙˝ ˛ ˚ ˜˛ ˜ !ˆ "!# ˝ $ ˆ ˛ " % $% ˆ ˙ ˝ Title: TACCiSCO’s RMA number must appear on the shipping label and all paperwork associated with the return. Solved! Go to Solution. Log into the Cisco POWR Tool Two login methods are available: Cisco. Replacement request is received by Cisco’s Returns team. Hardware warranty duration: 1 year. com, which provides You with helpful technical and general information on Cisco Products as well as access to Cisco's on-line Software Central library. The screenshot below shows how the email will look like. How to Buy Product Returns & Replacements (RMA) Create a RMA Order and return failed hardware. com. Tags: SDWAN, vManage, cEdge, PnP, OnboardWhen your device is taken off the inventory, shipped elsewhere for redeployment, or returned to Cisco for replacement using the return merchandise authorization (RMA) process, you can use the deregister command to cancel the registration of your device. 3. Clear, but how do we add the newly shipped RMA device into the inventory when you suffer a device failure!?What is RMA replacement? RMA is an acronym that stands for return merchandise authorization. The issuance of an RMA/RGA is a key gatekeeping moment in the reverse logistics. Delete the configuration for the old PIM (the PIM you are removing or returning as part of the RMA process). . This video outlines the new automated Return Material Authorization process for rehosting licenses from a failed device. Previously, when a customer replaced a part and returned it to Cisco, we would update the contract information with the serial number of the replacement part, but only after Cisco received the returned item. See Backup Server Settings. RMAs play an important role in the reverse order fulfillment. Fill out the RMA Form, below, entirely including the item(s) being returned and the reason for the return along with original date. Click Next. The switch shows as unreachable. As part of the RMA process, the NFM will update the switch configuration, and ensure the image running on the new switch matches the previous switch. 3. Welcome to Global Order Management RMA One Source Forum! The objective of Global Order Management is to ensure every RMA (Returned Material Authorization) is delivered to our customers within agreed commitment. Hall of Fame. Cisco. Install and Configure the New Supervisor. This change ensures that our. If you purchased through a Cisco Meraki reseller, your refund will be issued by that reseller. Cisco TAC provides telephone support worldwide, 24 hours a day, 7 days a week. · Asset Recovery use the Direct Web Access feature in many of the automated email reminders sent to customers. If your refund request is approved, Cisco Meraki will email you an RMA number and we will process your return. The Cisco Smart Software Manager On-Prem (Cisco SSM On-Prem) license server is designed to mirror the Cisco Smart Software Manager’s license workspace experience through a common user interface and similar features. During the boot up, hit F2 and enter the BIOS utility. 2. Description. Please follow the packaging instructions and shipping requirements provided on the RMA Process page. The Inventory page displays the device information that is gathered during the discovery process. 3. In this way, when they open an RMA, they will receive the requested equipment accompanied by an NF issued by UPS Matrix, BranchesThis appendix describes the procedures for packaging and returning ASR 5000 chassis components via the Cisco Return Material Authorization (RMA) process. Software support will be as follows. Cisco vWAAS Bundled Image Upgrade for ENCS 5400 Series, with RMA Process for Cisco EOS/EOL WAVE Devices. Back Up Device Configuration from Failed Device. 2. with address Albert Plesmanstraat 42, NL-3772 MN Barneveld, the Netherlands (‘Orlaco’) under which a customer of Orlaco is entitled to return a product to Orlaco. First, you'll have to contact the hardware manufacturer's RMA department to get. . Still haven’t received replacements. Five (5) years of replacement parts for hardware from the EOS date, in accordance with Cisco’s Return Materials Authorization (RMA) process. scope server x/y -> show memory detail. Software download (including Data Collection Tools and Smart Applications where available). Contents. Figure 2: Typical call flow: signaling and media paths n Unified CM provides call control for both mobile and on-premises endpoints. Description. 5 2 3 3 CCW Support. Complete the. CSCvx16766. Choose Status in order to view the backup process on Phase 1 and Phase 2. Australian Distributors. The RMA number is distinct from. * DOAs must be claimed within 3 months of ship date to partner. For services including Advance Replacement, Cisco will use commercially reasonable efforts to achieve the service levels. The 9120AX series access point is referred to as access point or AP in this. When determining if a Cisco Meraki AP is faulty, the following checks must be made. If your refund request is approved, Cisco Meraki will email you an RMA number and we will process your return. This little App is a sample, showing how APIC-EM and Prime Infrastructure can be integrated to automate and simplify a RMA process. When you launch the Cisco Nexus Dashboard Fabric Controller Web UI for the first time, the Feature Management window opens. Supported Transceiver Modules Use the Cisco Product Returns and Replacement Process (RMA) to return your WAVE devices, follow these steps: Step 1 With your web browser, navigate to the Cisco Product Returns & Replacements (RMA) , shown in Figure 1 . Although processes may vary based on the network and its security and change management requirements, the following procedure represents an example of best practices that may help minimize the. Performance and reliability: Cisco Refresh is remanufactured and tested by trained Cisco remanufacturing technicians in state-of-the-art facilities. For a new onboard it is recommended to clean the device up with a software reset, this ensures all previous configurations in the Configuration Data Base (CBD) are removed. You may contact your Support Representative at: By email: US & Canada: americas-lsc-spvtg@cisco. Mismatches will prevent or delay the completion of the return process. RMAs will be processed when they are returned to San Jose, California, USA. PK !p6ê^ƒ ¶ [Content_Types]. Cisco Corporate Social Responsibility (CSR) Cisco has a purpose to power an inclusive future for all, including helping ensure a sustainable and regenerative future for our planet. Hall of Fame. Push the template into a spare or RMA router. During the boot up, hit F2 and enter the BIOS utility. Step 5 Closethecartonandsealitwithpackagingtape. A Target can be one of the following types: .